Privacy Policy

Lexicon IT Technologies (SMC-Private) Limited

Effective Date: 10/02/2026

Lexicon IT Technologies (SMC-Private) Limited (“we,” “us,” or “our”) is committed to safeguarding your privacy and protecting the confidentiality, integrity, and security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access our website, use our payment gateway solutions, or avail any of our IT services.

1. Information We Collect

a) Personal & Business Information

When you interact with our website or services, we may collect information such as:

• Full name

• Email address

• Phone number

• Business or company name

• Address and city

• Any information submitted through contact or inquiry forms

b) Payment & Transaction Information

For payment-related services, we may collect:

• Transaction references

• Billing details

• Bank or wallet information (only when required for processing or settlement)

Important: We do not store sensitive payment credentials such as card numbers, CVV, PINs, or online banking passwords.

c) Device & Technical Information

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Time zone

• Cookies and usage data

• Pages viewed and interaction patterns

This data is referred to as Device Information.

2. Why We Process Your Data

We process your data only where necessary to:

• Provide payment gateway and IT services

• Process transactions and service requests

• Communicate with clients and respond to inquiries

• Improve website performance and user experience

• Detect fraud, abuse, or security threats

• Comply with legal, regulatory, and banking requirements

Our top priority is data security, and we only collect the minimum data required to deliver our services.

3. Optional Information

You may browse our website without revealing personal details. However, if you choose to:

• Contact us

• Request a service or quotation

• Subscribe to updates

You may need to provide personal information. Failure to provide required information may limit access to certain features or services.

4. Cookies

Our website uses cookies to:

• Enhance user experience

• Analyze traffic and usage patterns

• Improve security and performance

You may disable cookies through your browser settings, though some features may not function properly.

5. Data Sharing & Disclosure

We do not sell, trade, or rent personal data.

We may share information only with:

• Banks, payment processors, or financial partners

• IT service providers under strict confidentiality

• Government or regulatory authorities when required by law

• Legal advisors or auditors

6. Information Security

We implement reasonable administrative, technical, and physical safeguards including:

• Secure servers

• Access controls

• Encryption and monitoring

While we take strong measures to protect your data, no internet transmission or storage system can be guaranteed to be 100% secure.

7. Legal Disclosure

We may disclose information if required to:

• Comply with legal obligations or court orders

• Enforce our rights or policies

• Prevent fraud or security threats

• Protect users, clients, or the public

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are encouraged to review the privacy policies of external websites.

9. Changes to This Policy

Lexicon IT Technologies (SMC-Private) Limited reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on the website.

10. Contact Information

For questions, concerns, or requests related to this Privacy Policy, contact us at:

Lexicon IT Technologies (SMC-Private) Limited
📍 Office No. 1, 2nd Floor, Sajid Sharif Plaza, G-11 Markaz, Islamabad
📞 Phone: 0311-8970822
📧 Email: info@lexiconittech.store